Products built and problems solved

Personnel Information System

HR and admin teams relied on fragmented personnel files spread across departments. Updating ranks, postings, and service history was slow, lookups were painful, and leadership reporting took manual consolidation.

Monitoring & Evaluation System

Program teams collected performance data in separate sheets and slide decks. Indicators drifted out of sync, evidence was hard to verify, and leadership reviews started from scratch every reporting cycle.

Program KPI Platform

Program KPI reporting was assembled manually from multiple sources. Delays in updates meant decision-makers worked from outdated figures, and teams duplicated effort preparing similar reports for different forums.

Inventory Management System

Stores and procurement teams tracked stock with paper registers and informal updates. Stock-outs happened without warning, reorders were guesswork, and audits required days of reconciliation.

Collaboration Platform

Cross-department projects stalled because files lived in personal inboxes, version confusion was constant, and nobody had a shared picture of who was doing what by when.

Youth Case Intake System

Intake staff captured case details on paper and ad-hoc forms. Information was incomplete at handoff, duplicate entry slowed downstream teams, and supervisors lacked a consistent view of new cases entering the system.

Correctional Intake System

Admission involved multiple paper steps and repeated data entry. Errors at intake propagated through custody records, and retrieving admission details later required digging through physical files.

Service Inquiry Assistant

Front desks and call lines were flooded with repetitive questions about services, eligibility, and procedures. Staff spent hours giving the same answers while complex cases waited in queue.

Custom ERP for a Marble & Tile Showroom

Inventory, purchases, quotations, and POS that speak slab sizes — not generic SKUs.

Problem: A marble and tile showroom ran stock, purchases, and quotes across spreadsheets and ad-hoc notes. Staff guessed slab sizes, mispriced square footage, and lost track of leftover lengths after cutting.

Result: Replaced spreadsheet chaos with a showroom ERP that matches how marble is bought, cut, quoted, and sold — size-aware stock, accurate sqft, and POS that does not fight the business.

AI Lead Qualification System

Score, route, and draft follow-ups before reps open the inbox.

Problem: Sales team spent 15+ hours weekly manually qualifying inbound leads from multiple channels.

Result: Built an AI pipeline integrated with the client CRM that scores, routes, and drafts follow-ups automatically. Manual qualification dropped by 70%.

SaaS MVP in 6 Weeks

Investor demo deadline met without a six-month agency quote.

Problem: Founder had wireframes and investor meetings in 8 weeks. Previous agency quoted 6 months.

Result: Shipped a working MVP with auth, Stripe billing, and core dashboard. First paying customers within 2 months of launch.

n8n Operations Automation

Self-hosted n8n connecting CRM, email, and spreadsheets without Zapier task shock.

Problem: Team managed 12 disconnected tools with manual data entry between CRM, email, and spreadsheets.

Result: Deployed self-hosted n8n with 40+ automated workflows. Saved 25+ hours per week across the operations team.

AI Customer Support Agent

Tier-1 tickets answered in minutes; humans keep the hard cases.

Problem: Support tickets grew 3x but headcount stayed flat. Response times exceeded 24 hours.

Result: Built an AI agent handling tier-1 support with CRM integration. First-response time dropped to under 5 minutes for 60% of tickets.