Terms of Service
Last updated: June 8, 2026
These Terms of Service ("Terms") govern your access to and use of the website at https://aviroqen.com and any related pages operated by Aviroqen ("we", "us", or "our"). By accessing or using our website, you agree to these Terms.
If you engage us for software development, consulting, or other professional services, a separate statement of work, proposal, master services agreement, or similar contract ("Services Agreement") will govern that engagement. If there is a conflict between these Terms and a signed Services Agreement, the Services Agreement controls for the relevant project.
1. Eligibility
You must be at least 18 years old and have the legal capacity to enter into binding agreements to use this website or submit inquiries on behalf of yourself or an organization you represent. If you use the website on behalf of a company, you represent that you have authority to bind that company to these Terms.
2. Permitted use of the website
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates applicable law or regulation
- Attempt to gain unauthorized access to our systems, accounts, or data
- Introduce malware, automated scraping, denial-of-service activity, or other harmful code or traffic
- Interfere with the proper working of the website or impose an unreasonable load on our infrastructure
- Use the website to send spam, fraudulent inquiries, or misleading communications
- Copy, reproduce, or exploit website content except as permitted by these Terms or with our prior written consent
- Misrepresent your identity or affiliation when contacting us or booking services
3. Services
Aviroqen provides custom software development, web and mobile engineering, SaaS development, automation, AI integration, consulting, and related professional services. Information on this website is for general informational purposes and does not constitute a binding offer.
Project scope, deliverables, timelines, fees, payment terms, acceptance criteria, warranties, and support obligations are defined only in a written Services Agreement signed or expressly accepted by both parties. Verbal statements, website copy, blog posts, and preliminary discussions do not create binding commitments unless incorporated into a Services Agreement.
4. Inquiries, scheduling, and communications
When you submit a contact form, email us, or book a call through a third-party scheduler such as Calendly, you agree to provide accurate information and to communicate in good faith. We may decline or discontinue communications or engagements at our discretion, including where a project is outside our expertise, capacity, or commercial fit.
5. Client responsibilities
For active client engagements, you agree to cooperate reasonably by providing timely feedback, access, credentials, content, approvals, and decision-makers needed for us to perform the services. Delays caused by missing client inputs may affect timelines and costs as provided in the Services Agreement.
6. Fees and payment
Fees, invoicing schedules, expenses, late payment terms, and refund policies for paid work are set out in the applicable Services Agreement or invoice. Unless otherwise agreed in writing, all fees are exclusive of taxes, and you are responsible for applicable taxes other than those based on our net income.
7. Intellectual property
Our website content
The website, including its design, text, graphics, logos, branding, and underlying code (excluding client-specific deliverables and third-party materials), is owned by Aviroqen or its licensors and is protected by intellectual property laws. You may view and print pages for personal, non-commercial use only.
Client projects
Ownership and licensing of work product created under a Services Agreement are governed by that agreement. In the absence of a signed agreement, no license or ownership transfer is granted by website use or preliminary discussions.
Pre-existing materials
We retain ownership of our pre-existing tools, frameworks, libraries, know-how, and general methodologies. Where incorporated into deliverables, they are licensed as specified in the Services Agreement.
8. Confidentiality
We treat non-public business and technical information shared during sales and delivery as confidential, subject to any stronger confidentiality terms in a Services Agreement. You agree not to disclose our non-public pricing, proposals, internal processes, or proprietary materials without our consent.
9. Third-party tools and services
Our website and client work may rely on third-party platforms such as hosting providers, analytics tools, payment processors, scheduling services, AI APIs, open-source software, and cloud infrastructure. Your use of those services may be subject to separate third-party terms. We are not responsible for third-party outages, policy changes, or acts outside our reasonable control.
10. Disclaimers
THE WEBSITE AND ANY INFORMATION ON IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the website will be uninterrupted, error-free, secure, or free of harmful components. Case studies, testimonials, blog posts, and examples reflect past or illustrative experiences and do not guarantee future results.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AVIROQEN AND ITS DIRECTORS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR THESE TERMS.
Our total aggregate liability arising out of or relating to the website or these Terms will not exceed one hundred U.S. dollars (USD $100), except where liability cannot be excluded or limited under applicable law.
Nothing in these Terms limits liability for fraud, willful misconduct, or death or personal injury caused by negligence where such limitation is prohibited by law.
12. Indemnification
You agree to defend, indemnify, and hold harmless Aviroqen and its personnel from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the website, your violation of these Terms, or your violation of any law or third-party rights.
13. Suspension and termination
We may suspend or restrict access to the website at any time, with or without notice, if we reasonably believe you have violated these Terms or if necessary to protect the website, our users, or our business. Provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, and indemnification.
14. Governing law and disputes
These Terms are governed by the laws applicable to Aviroqen's place of business, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your jurisdiction provide otherwise.
Before initiating formal proceedings, the parties agree to attempt to resolve disputes informally by contacting us at the email address below. If informal resolution fails, disputes will be subject to the exclusive jurisdiction of the courts competent for Aviroqen's place of business, unless applicable law requires otherwise.
15. Changes to these Terms
We may update these Terms from time to time by posting a revised version on this page and updating the "Last updated" date. Your continued use of the website after changes become effective constitutes acceptance of the revised Terms.
16. Contact
Questions about these Terms may be sent to hello@aviroqen.com.